PCRMS is a mediation and conflict resolution training organization. We help companies, non-profit organizations, government agencies and individuals to resolve or at least manage conflict before arbitration or litigation becomes neccessary.

We are successful 95% of the time in helping our clients remove barriers to change. PCRMS services are culturally relevant and tailored to the specific needs of our clients.

PCRMS under Dr. Millicent Carvalho has developed a successful approach to conflict resolution, which utilizes several different approaches to conflict resolution as opposed to the boilerplate (one-size-fits-all) approach utilized by the majority of other conflict resolution practitioners.


 

 

Primary Services

  • Mediation
  • Conflict Resolution
  • Facilitation
  • Conferencing
  • Coaching
  • Training

Mediation, Conflict Resolution, Coaching, Training and Facilitation for the...

  • School
  • Workplace
  • Family
  • Community / Neighborhood
  • Landlord/Tenant
  • and more...

Latest Updates from Don't Hate, Mediate

The Cost of Conflict

We don't need to tell you about the cost of conflict. You can appreciate how conflict among staff, clients, customers, etc., negatively affects business. Conflict cost money, hinders good thinking and hurts productivity. Conflict also hinders learning and can even take a life. A wide spectrum of philosophies and approaches to conflict resolution has emerged over the past twenty years. However, the practice of conflict resolution training has been slow to incorporate these new theories, especially in their applications to real-life, workplace or community situations.

PCRMS has been effective in empowering individuals to appreciate the connection between disrespect or perceived disrespect and conflict, and successful in resolving these issues.

 

Signature Training ©
A manager’s ability to effect change is generally dependent upon developing and nurturing effective worker customer and supervisor-supervisee relationships. Maintaining trusting relationships with clients and representatives of collateral agencies are an important part of service delivery. Not all workers are comfortable, however, working with diverse constituencies © (Dr. Carvalho 2008)

 

Additionally, we produce educational podcasts that show people how to deal with unmitigated conflict in the home, on the streets, in schools and around the world.

Visit the Radio Show Website Featuring Dr. Carvalho:
Why Can't We Get Along Radio Show Website


Website Design by eRose Web & Business Services, LLC